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Rebates

 
 

Challenge: 17 Million $s; 580,000 Customers. One of the largest rebate campaigns to date

Solution: End to end Deployment of Rebates Process through a Rebates Center of Excellence.

COE Staffing: The Rebates COE currently employees, 85 Personnel over;

 
 
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Customer Service Department
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Sales Team
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Email Response Team
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Rebates Processing Department
Accrued Benefits (Client)
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Easy Evaluation of Effectiveness of Rebate Offers
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Real-time Statistics
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Customized Reporting
Accrued Benefits (End Customer)
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Accurate Processing
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Unlimited Access to Rebate Claim Tracking
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Professional Servicing
Resultant
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Large number of satisfied, returning customers
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Exponential Growth for the Client
COE Services
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Rebates Processing
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Assistance towards filling out and submitting rebate forms
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Detailed explanations regarding rebate status
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Updating customer information, such as current mailing and e-mail addresses
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Professional e-mail responses to questions submitted via our online assistance service
 
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