Why outsource to ExpertServ BPO?
World Class Technology
ExpertServ has invested heavily in state of the art Information Technology & Telecommunications infrastructure from the best of the providers available. We select technology components to maintain your service levels for stability, reliability, compatibility, and performance. ExpertServ’s IT infrastructure is highly scalable to meet your growing business needs. We have also ensured the extensive measures of physical and logical security deployed that incorporate disaster recovery and contingency planning.
ExpertServ is based out of Melville city, New York. New York is the focal point of our interactions with you. Our experienced managers are available to talk to you or meet with you in person whenever you desire. Project planning, quality control, account management and reporting is done right from the New York office.
Our success strategy is to leverage offshore locations that present significant advantages for you.
Our current offshore facility is located in Delhi NCR, India. Why NCR, India? Because Delhi, the National Capital, and Region has the advantage of economical, computer literate, English speaking manpower in more than enough numbers in comparison to any other state or nation. The region also offers a stable economy and government support, making it an attractive setting to house our Offshore Facility
Proven delivery by quality reps
Our employees are chosen for their definite track records in their fields thereby assuring you the best fit at all times. They choose us because of the high value we place on results over theory and the organizational culture we have been able to develop. In the hands of these professionals, knowledge is transformed into practice – whether we are helping you manage your global change initiatives or reducing risks in day-to-day operations.
Low employee turnover
Nowadays, high employee turnover is biggest problem that most of the BPO centers face. We take many initiatives to retain our employees. Some of these include free transportation and food, incentives attached to length of employment, quality trainings and monthly contests.