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ExpertServ, an ISO 9001:2000, 27001:2005 certified company, is a provider of superior Business Process
Outsourcing (BPO), inbound call center services and outbound call center services
in India. read more
ExpertServ is adept in
providing solutions that encompass Information Technology, Business Process Outsourcing
& Customer Care services to support business transactions. ExpertServ can offer
your business superior quality call center management at major cost savings through
our world-class service center in the heart of India.
Our versatile end-to-end capabilities include:
Data Management
We offer cost effective, high quality solutions for your business requirements in
Data entry, data conversion, data extraction, data compilation, Indexing and processing.
Quality means entering all of your data from source documents without errors or
omissions. Your data is captured with 99.5% or better accuracy, achieved with thorough
planning, testing, staff training, technology, and quality assurance programs.
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Contact Center
We provide a total solution for customers’ sales and service needs. Based on proven
and innovative automatic call distribution (ACD) technology, we are able to offer
call routing and resource selection capabilities designed to help agents handle
calls more effectively and to boost the overall level of the call center's productivity.
Our expertise is in inbound and outbound customer service and sales calls, follow-up
and collection calls, lead generation and telemarketing.
Transaction Processing
ExpertServ provides backend support and processes large transactions for its clients
like rebate processing, order fulfillment , application processing, information
verification and confirmation.
Information Technology
Custom System Development, System Integration & Deployment, System Maintenance &
Engineering, Support Business Solutions and IT Consulting.
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ISO 9001:2000, ISO 27001:2005 Certified. Estd. 2005
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CASE STUDY
ExpertServ Processes 17 Million $s; 580,000 customers. One of the largest rebate
campaigns to date read more
OUR METHODOLOGY
ExpertServ’s use of development and design methodologies depends upon, the customer.
We do not mandate any specific methodology. read more
FEATURED CASE STUDY
Please click on the case study for your specific area of interest and find out how
we offered cutting edge and effective solutions to our clients.
read more
CAPABILITIES
ExpertServ Application Maintenance and Development Services enable your company
into a leading force of change. It delivers solutions that turn your business challenges
into business advantages.
read more
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