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Offshore Call Center

Why outsource to ExpertServ BPO?
ExpertServ has invested heavily in state
of the art Information Technology & Telecommunications infrastructure from
the best of the providers available.
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ExpertServ, an ISO 9001:2000, 27001:2005 certified company, is a provider of superior Business Process Outsourcing (BPO), inbound call center services and outbound call center services in India. read more





ExpertServ is adept in
providing solutions that encompass Information Technology, Business Process Outsourcing & Customer Care services to support business transactions. ExpertServ can offer your business superior quality call center management at major cost savings through our world-class service center in the heart of India.

Our versatile end-to-end capabilities include:

Data Management

We offer cost effective, high quality solutions for your business requirements in Data entry, data conversion, data extraction, data compilation, Indexing and processing. Quality means entering all of your data from source documents without errors or omissions. Your data is captured with 99.5% or better accuracy, achieved with thorough planning, testing, staff training, technology, and quality assurance programs.



Contact Center

We provide a total solution for customers’ sales and service needs. Based on proven and innovative automatic call distribution (ACD) technology, we are able to offer call routing and resource selection capabilities designed to help agents handle calls more effectively and to boost the overall level of the call center's productivity. Our expertise is in inbound and outbound customer service and sales calls, follow-up and collection calls, lead generation and telemarketing.

Transaction Processing

ExpertServ provides backend support and processes large transactions for its clients like rebate processing, order fulfillment , application processing, information verification and confirmation.

Information Technology

Custom System Development, System Integration & Deployment, System Maintenance & Engineering, Support Business Solutions and IT Consulting.

ISO 9001:2000, ISO 27001:2005 Certified. Estd. 2005

Why Outsource your Business Processes

Outbound Call Center, sales and marketing, Lead Generation

Inbound Call Center, Help Desk, Phone Orders management

Tour of Expertserv BPO facility in India

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CASE STUDY

ExpertServ Processes 17 Million $s; 580,000 customers. One of the largest rebate campaigns to date read more



OUR METHODOLOGY

ExpertServ’s use of development and design methodologies depends upon, the customer. We do not mandate any specific methodology. read more



FEATURED CASE STUDY

Please click on the case study for your specific area of interest and find out how we offered cutting edge and effective solutions to our clients. read more



CAPABILITIES

ExpertServ Application Maintenance and Development Services enable your company into a leading force of change. It delivers solutions that turn your business challenges into business advantages.
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