aboutus

About Us

Expertserv is an International Outsourcing Resource and Contact Center for business processes. We provide Business Process Management for customer support services, online sales support, tech support, survey management, and more across multichannel platforms.

We thrive on working with companies to deliver “Behind the Scenes” processes to create a superior customer experience with the new Generation “Digital Natives” of valued customers. We specialize in working with companies to
streamline backend processes to positively impact both customer experience and client costs. Expertserv has been building excellent direct and indirect business relationships for more than a decade with Fortune companies.

Services

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Omni Channel

Rapid technology changes are affecting the ways customers

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Sales

Every interaction is an opportunity to deepen your relationship

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Manage IT

Whether you feel that your organization isn’t large enough

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Customer Service

Each customer touch reflects your brand. Providing exceptional customer service

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Service Model

omnisupportchannel

OMNI-CHANNEL SUPPORT

Sales, Service and Technical Support through Voice, Chat, Email, Social Media, Text/Web, and Mobile

expertise

EXPERTISE

Technology, Process Development, Data Analytics and Forecast, and Work Force Optimization

keydrivers

KEY DRIVERS

Cost Management, Customer Experience, Business Excellence, Flexibility and Adaptability, Outcome driven

INDUSTRIES

WE CATER TO

AUTOMOTIVE

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FINANCE

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TELECOM

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INSURANCE

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TECHNOLOGY

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retail

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MARKETS

WE CATER TO

USA

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UK

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Australia

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New Zealand

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